Return / Exchange Policy

Please login with your credentials and visit the My Account section. Select the order you want to return and click on “Return/Exchange” and follow the instructions on this page to obtain a Return ID.

we have a very flexible 7-day Exchange policy which is absolutely customer friendly. If you do not find the product(s) satisfying, you can return it as long as the following conditions are met: • It should be accompanied by the price tags, invoice, certificate of product if any and all original packaging must be present • The product must be returned within 7 days from the date of delivery.

Note: The product will only be exchanged for another product from www.sharadajewellers.in The refund amount will not be credited to the payment source (Credit Card/Debit Card/Net Banking). Costs related to the return shipments (minimum 250/- or more) for all orders will be deducted from the product value, unless return shipment is due to the product defect.

Note:  Amount Cannot Refund Back only Exchange and replacement.

In the event a User returns a Product that is not accompanied by any of the requirements mentioned above or damaged shall have the right, exercisable at its sole discretion, to (1) Refuse to accept the return (2) deduct the amount payable in respect of such damaged items from the amount to be credited such User is entitled to.

Exchange of the product will be valid for 7 days and please note it is not applicable to products that are less than or equal to Rs.1,000/- (Irrespective of the order value). Exchange Guarantee is not applicable if the product is bought during Sale/ Discount/ Promotional Offers.

FAQs for Return / Exchange:

1. How do I return the Product?

• Call our Customer Care 9000483050 or mail us at shradajewellershyd@gmail.com to let us know the item you would return along with your Bill/ Order number.
• We will notify you with the courier details  and the expected date of Return Pickup.
• Please return your Product as sent with proper Original Packing materials in tamper proof Packing.
• Once we receive your returned item in  satisfactory condition, we would exchange the same as per your selection for which our Customer Care Team would assist you to complete your shopping.

I want to return a Product. Can I drop it at the store where I purchased from?

• Of course, you can! We just need to check if  products in your order are eligible for return. "You can return this item directly at  “Sharada Pearls and Gems Jewellers" with all the  required tags, Invoice and Certificate if issued any.

CANCELLATION POLICY

Yes! You can cancel an order as long as we haven’t packed it for you. As soon as the order is cancelled, we would get in touch with our Customer Care Team to assist you to complete your desirable Shopping.

Please log in to your www.sharadajewellers.in account. Click on My Account section. Select the order/item you want to cancel. Locate the "Cancel" button and click on it.

We would assist you immediately upon cancellations of your orders.

Contact us on +919000483050 OR Email: sharadajewellershyd@gmail.com 

Shipping Policy

Product will ship in 4-5 working days for Metros & For Non-Metros 7-10 working days. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 4-5 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. www.sharadajewellers.in/ is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 10 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).

International Shipping
No. We don’t currently ship internationally.

Shipping Partner
Our Shipping Partner is BLUEDART SERVICES Standard Shipping.

Shipping Charges
Shipping is free for any order placement. You need not pay any additional charges for shipping.

We will ensure that the product reaches you within 7-10 working days, from the date of purchase. In some cases, it may take longer to receive the shipment depending on your location, accessibility and product availability.

Mode of Payment
Payments are accepted through Cards / UPI Payments only.

Delivery Time
You will receive your order within 7-10 working days from order confirmation.

FAQ'S

1. Do you ship Internationally?
No. We don’t currently ship internationally.

2. 2. How to confirm about the delivery?
Delivery of our products will be confirmed on your E-mail ID once your order confirmation is received.

3. How to track the shipping?
For tracking the order and Shipping issues you may contact us on +91 9000483050 or email sharadajewellershyd@gmail.com

4. What is the cost of Shipping?
It’s Free of cost.

5. Will I have to be personally present to receive my order?
We recommend that you receive the order yourself to ensure complete satisfaction. In case you are not present, the parcel will be delivered to the person available and this may be confirmed on call with you by our delivery executive. For security and validation, the signature of the receiver will be taken at the time of delivery.

Privacy policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible Goods and service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

• Your Name
• Address
• Phone Number
• Email Address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you can contact us.

Terms and conditions 

This website is operated by sharadajewellers. Throughout the site, the terms refer to sharadajewellers. sharadajewellers offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.